City of Flagstaff IT Helpdesk

Please reference the attached document if you have ownership permissions to the public folder.

Hello,  In order to find your PC name, here are the steps to achieve that.   Right click on the “Start Menu”, which looks like the Windows Icon....

To set up Skype for Business for the first time, please type “Skype” into the Windows Search bar.  NOTE: We use “Skype for Business” not “Skype”.   ...

Why do I need this?   Passwords Are Not Enough According to data from the Verizon 2019 Data Breach Investigations Report, easy-to-remember passwor...

Here is how to use Skype for Business meetings and share your screen using Skype for business:   Schedule a skype meeting through outlook:   ...

Here is how to user Quick Assist and let someone from IT remote into your PC.   This isn’t the primary way we would like to remote in, in a situation ...

Hello,  Attached is an in depth teams user guide.   If you have any questions or concerns please let us know: Ticket: https://helpdesk.fla...

Instructions on how to add or change your profice picture in Office 365.  This will reflect across all office products, including Teams, Outlook, etc.

To access voicemail from your desk phone Press the messages button on your city phone (i.e. it has your extension as the first line) Enter the exten...

New Employee Orientation COVID -19 presentation